Terms and Conditions

Global Health Family Practice and Research recognizes that unexpected circumstances can arise, and we understand that changes to scheduled appointments may be necessary. However, please be aware that these changes affect not only our healthcare providers but also other patients who depend on timely access to our services. The time and resources of our clinical team—including physicians, nurses, medical assistants, and administrative staff—are highly valuable. We appreciate your cooperation in adhering to the following policies:

You may reschedule your appointment once without incurring any charges, provided that you give at least 24 hours' notice prior to your scheduled appointment. Requests to reschedule made after this period will be subject to the following terms.

To cancel or reschedule your appointment, formal written notice or notification by phone must be provided at least 24 hours in advance of your scheduled appointment time. We do not make exceptions to this policy. If proper notice is not given, a nonrefundable cancellation fee of $50 will apply, which will be retained by Global Health Family Practice and Research.

In the event of a same-day cancellation, whether due to personal reasons or medical circumstances, a $100 cancellation fee will apply. You may reschedule your appointment once the fee is paid in full.

If you experience any of the following symptoms prior to your scheduled appointment, please notify us immediately:

• Fever or flu-like symptoms
• Significant cold or respiratory symptoms
• Sudden changes in your health status

In these cases, we may recommend rescheduling your appointment to protect your health and the safety of others. Our healthcare providers will assess the situation and guide you on the appropriate course of action.

Certain medical appointments may require pre-consultation, testing, or clearance. Please ensure that all necessary documents, test results, or health forms are submitted at least 3 days before your scheduled appointment. Delays in receiving these items could result in a postponement of your appointment due to scheduling limitations.

It is crucial that all information provided to our office is complete and accurate, especially regarding health conditions, allergies, and medications. Failure to disclose important medical information, such as a known allergy or chronic condition, may result in the rescheduling of your appointment and may be subject to cancellation fees.

We truly appreciate your understanding and cooperation in maintaining the efficiency of our healthcare services. By adhering to these policies, you help us optimize our resources and provide quality care to all our patients.